ca44 Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") form a legally binding agreement between the ca44 online gaming platform ("ca44", "Platform", "we") and you ("User", "you"). ca44 is committed to providing a safe and reliable online gaming environment for players in Bangladesh.

These Terms apply to ca44's website, mobile version, and all services provided. By accessing the platform, registering, or playing any game, you automatically agree to comply with these Terms.

1.1 Definitions

The key terms used in these Terms are defined as follows:

• Account: Your personal user profile on the ca44 platform.
• Balance: Real money deposited and held in your account.
• Bonus Balance: Bonus funds received from promotional offers.
• Wagering Requirement: The amount you must bet in order to withdraw bonus winnings.
• KYC: The process of verifying your identity (Know Your Customer).

1.2 Applicable Law

The services of the ca44 platform are operated in accordance with applicable international regulations. International law will apply in the event of any dispute.

2 Eligibility and Account Registration

To create an account on the ca44 platform and use its services, you must meet the following eligibility criteria:

• You must be at least 21 years of age. This platform is for those aged 21 and above only.
• You must be a person with full legal capacity.
• You must operate the account in your own name and with your own funds.
• If you are on a restricted list for any country or region, you may not use this platform.

2.1 Account Registration Rules

Each person may create only one account. If more than one account exists under the same person's name, those accounts will be closed and all funds may be confiscated.

At the time of registration, you must provide accurate and complete information, including:

• Full name (as per national identity card)
• Valid mobile number
• Date of birth
• Email address

2.2 Identity Verification (KYC)

ca44 reserves the right to verify your identity at any time. The following documents may be requested for verification:

• Copy of national identity card or passport
• Screenshot of mobile banking account
• Address proof documents

Withdrawal requests may not be processed until KYC verification is complete.

2.3 Password and Account Security

The security of your account is entirely your responsibility. Keep your password confidential and do not share it with any third party. In the event of unauthorised access, contact us immediately.

3 Deposits and Withdrawals

Secure and convenient payment methods are used for deposits and withdrawals on the ca44 platform.

3.1 Deposit Rules

• The minimum deposit amount is ৳200 for each method.
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
• Deposited funds are generally credited to the account instantly.
• All deposited funds are processed in Bangladeshi Taka (BDT).
• Deposits from third-party accounts are not accepted.

3.2 Withdrawal Rules

• The minimum withdrawal amount is ৳1,000.
• Withdrawals will only be made to the same payment method used for the deposit.
• Standard withdrawal processing time is 5 to 30 minutes.
• Account verification (KYC) must be completed before making a withdrawal.

3.3 Payment Verification

If there is any issue with a deposit or withdrawal, ca44 may request proof of the relevant payment transaction. In the event of fraudulent or suspicious financial activity, the account may be temporarily suspended.

4 Bonuses and Promotions

ca44 offers bonuses and promotional offers for its users. All bonuses are subject to the following terms and conditions.

4.1 Welcome Bonus

New members receive a 120% bonus on their first deposit, up to ৳8,000. To receive this bonus:

• A minimum deposit of ৳200 is required.
• The bonus applies to the first deposit only.
• To withdraw the bonus, the total amount (deposit + bonus) must be wagered 25 times (25x).
• The time limit to meet the wagering requirement is 30 days from the date the bonus is issued.

4.2 General Bonus Terms

• Each promotion may be used once only.
• Bonuses cannot be converted to cash or transferred.
• The wagering requirement must be met before the bonus balance can be converted to real money.
• ca44 reserves the right to change, amend, or cancel any bonus offer at any time.
• Any attempt to obtain bonuses fraudulently may result in the confiscation of all funds.

4.3 VIP Program

ca44's VIP program has four tiers. A weekly cashback benefit is available at each tier:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.8% weekly cashback.
• Platinum: Up to 1.0% weekly cashback.

VIP tier progression is based on your regular participation and activity on the platform. For full details of VIP benefits, visit the Rewards page.

5 Prohibited Activities

The following activities are strictly prohibited on the ca44 platform. Violating these rules will result in account closure and funds may be confiscated:

5.1 Fraud and Deception

• Creating an account with false information.
• Fraudulently collecting bonuses or attempting to obtain bonuses using multiple accounts.
• Playing games using software bots, automated scripts, or unauthorised technology.
• Attempting to manipulate game outcomes.

5.2 Money Laundering

• Any attempt to launder illegally obtained money through ca44.
• Suspicious financial transactions or unusual betting patterns.
• Arranging deposits or withdrawals from third-party accounts.

5.3 Platform Abuse

• Harassing or threatening other users.
• Exploiting system vulnerabilities or errors.
• Accessing the platform through unauthorised means.
• Stealing or using another user's account information.

6 Account Closure and Suspension

ca44 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• In the event of a breach of these terms and conditions.
• In the event of failure to complete KYC verification.
• In the event of suspicious financial or betting activity.
• If there has been no activity on the account for an extended period of time.
• At the user's own request (voluntary self-exclusion).

6.1 Funds After Account Closure

If an account is closed due to a rule violation, any remaining funds may be fully confiscated. However, if an account is closed at the user's own request or due to a ca44 decision, the valid balance will be returned after verification is completed.

6.2 Inactive Accounts

If there has been no login or transaction for more than 12 months, the account may be marked as inactive. In such cases, ca44 will notify the user through their registered contact details.

7 Privacy and Security

ca44 gives the highest priority to the protection of your personal information. Our platform uses SSL encryption technology to keep all data secure.

Full details of how we collect, use, and store your information can be found in our Privacy Policy.

7.1 Information Sharing

ca44 does not share your personal information with third parties except in the following cases:

• To meet legal obligations.
• For payment processing (only necessary information).
• For fraud prevention and account verification.

7.2 Platform Security

ca44's technology infrastructure is built to international security standards. We carry out regular security testing and updates to keep your information and funds protected at all times.

8 Responsible Gaming

ca44 believes in responsible gaming. We want our users to play for entertainment and never go beyond their means.

8.1 Age Restriction

This platform is only for those aged 21 and above. Any account found to belong to a minor will be closed immediately and all funds will be forfeited.

8.2 Setting Limits

Users can set the following limits to keep themselves safe:

• Daily, weekly, or monthly deposit limits.
• A voluntary account break for a set period of time.
• Permanent self-exclusion.

To learn more about responsible gaming, visit our Responsible Gaming page.

8.3 Support

If you feel your gaming habits are getting out of control, please contact our 24/7 live chat support. Our team is ready to assist you in Bengali.

9 Dispute Resolution

If you have any dispute or complaint with ca44, we genuinely want to resolve it.

9.1 How to Submit a Complaint

For any complaint or dispute, please contact us first:

• Immediate assistance is available through 24/7 live chat.
• Detailed complaints can be sent by email: [email protected]

9.2 Resolution Timeframe

ca44 tries to resolve all complaints as quickly as possible. Complex matters may take a little more time, but we will stay in contact with all parties throughout.

9.3 Final Decision

In the case of disputes regarding game results, ca44's server logs and game history will be considered as final evidence.

10 Terms & Conditions Changes

ca44 reserves the right to change, amend, or update these terms and conditions at any time.

10.1 Notice of Changes

For significant changes, ca44 will notify users via their registered email or mobile number. Continued use of the platform after changes take effect will be considered your acceptance of the new terms and conditions.

10.2 Current Terms

This page always displays the most recently updated terms and conditions. Previous versions will no longer be in effect. The date of the latest update is shown at the top of this page.

10.3 Limitation of Liability

ca44 is not responsible for any loss caused by technical errors, server outages, or third parties. However, in the event of such issues, we will try to resolve them as quickly as possible.